Efficient Claims Management

  • We subscribe to the fact that the most fundamental measure of the need for insurance is through expeditious claims settlement. This is the ultimate benefit of buying insurance.
  • To this end, efficient claims settlement is our prerequisite and there is no room for compromise.
  • Quick response to loss circumstances.
  • Assist in preparation of claim documentation.
  • Advice on gathering and preparing information required to support claims.
  • Vigorously pursue processing of all claims.
  • Negotiate all matters relating to claims particularly during the adjustment stage.
  • Negotiate with insurers for commercial settlement (ex gratia payment) of borderline claims
  • Provide a third eye to our client by carrying out loss inspectionsand gathering information that would ensure that you receive just and fair compensation under the policy.
  • Post-loss advice to militate against the recurrence or financial impact of future losses.
  • Hold claims meetings with our clients in order to keep you abreast of progress on claims and draw your attention to particular areas of your operations that may require attention.
  • Provide training to on matters of claims handling.
  • In court appearances, be appear as expert witnesses on behalf of our clients
  •  Assist in the preparation of pleadings should it become necessary for intervention in the process    of arbitration process.
Welcome to Pacific Group (EA) Ltd. ISO 9001:2008 Certified

Pacific Insurance Brokers (EA) has received its ISO 9001:2008 certificate. This was a fine moment of joy and jubilation to be among the few Insurance Brokers who have received ISO certification. We believe our certification is a prove that we have come of age and that our dream to become the leading most reliable insurance brokerage house in the region is not far fetched. We are committed to our clients in providing valuable and professional services without compromising the principles of insurance.

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